1. How can I make payment? A: You can pay directly online with credit card, or TT, Western Union, LC etc.
2. How long is the guarantee of your products? A: We offer 6 months guarantee for machines and drilling tools, 1 year guarantee for equipment. For any problem occurs during guarantee, we will exchange new products or spare parts accordingly. We will still offer after sale service after the guarantee at very low cost.
3. How is the shipment? How long dose it take? A: For large quantity or heavy products, we ship by sea shipping or land shipping. Shipping efficiency depends on country and city you want to ship to. For small and delicate products, we ship by DHL, UPS, Fedex or TNT. Air shipping is faster, generally speaking, Asian countries will take 3 to 5 days, other countries 7-15 days. You can also appoint shipping method you like before we ship.
4. How is your quality control? A: We have our own experienced QC. There will be strict inspection and testing for every order before shipping out.
5. Do you have any certificate of authorization? A: Our company have ISO certificate.Our machinery is CE certified, drill equipment have ISO9001 certificate.
