FAQ

Q: Are you original manufacturer?
A: Yes, we JCDRILL is a official leading manufacture in drilling machinery in China and we have the whole series products you need.
Q: Which payment terms are available to us?
A: T/T term or L/C term. On T/T term, 30% down payment is required in advance, and 70% balance shall be settled before shipment.On L/C term, a 100% irrevocable L/C without "soft clauses" can be accepted.
Q: How long will the delivery time take?
A: Normally mud pump products will take about 3-15 days to produce the ordered machines. Most of the time, we can have an immediate delivery of our regular machines in 15 days.
Q: How about after sales service?
A: 365×24 Year-round Service We are committed to year-round 24-hour service even during holidays, in line with our policy of always providing "a response within 15 minutes and job completion within 24 hours."
Q: Spare Parts When You Need Them
A:We have spare parts centers across continents that stock specialist spare parts. We promise that spare parts will be delivered within 72 hours or no more than one week.